News and Success Stories

Michigan Works! means more skills, more opportunities and more money! Whether you’re a first-time job seeker, switching careers, looking to gain new skills to advance in your career, a veteran or a justice-involved individual, we can help you find what you’re looking for — our job is to find you the best job! Michigan Works!…

Betsy is an Employer Resource Network® (ERN) Success Coach. She is detailed, team and customer focused employee, who customers feel safe with, resulting in her ability to form long-lasting relationships with those she serves, which is imperative when addressing barriers to employment. Betsy is a tremendous support to the ERN® success coach team, even while…

Devon is a Career Navigator in the Kalamazoo County Service Center. He continually goes above and beyond in his role, ensuring customers receive top quality service and attention with a cool and calm presence. Devon displays great flexibility and attention to detail as well as providing exceptional customer service to all job seekers. When the…

Jeana goes out of her way to make customers comfortable by greeting everyone with a smile and a pleasant voice and by consistently maintaining a positive attitude. She is a top-notch multi-tasker, serving multiple customers at a time and never misses a step in the registration process, or for any other need in the service…

Michigan Works! Southwest, in partnership with Pulse, has been selected to lead one of 16 teams nationwide chosen to participate in the U.S. Department of Labor’s first Job Quality Academy. The academy brings teams led by workforce boards and agencies from across the country together to share expertise and develop plans to enhance good jobs…

Michigan Works! Southwest, in partnership with Pulse, is excited to announce selection to participate in the United States Department of Labor’s Job Quality Academy, alongside 15 other teams, selected competitively, representing communities across the nation.

The Michigan Works! Southwest team wishes to congratulate April Hamilton on being selected as the Shining Star for the month of April.

Geovany demonstrates patience and compassion when working with difficult customers and consistently displays a positive attitude. He is always willing to help others and strives to make not only customers, but also his co-workers feel welcome. Geovany has the ability to relate to others and he actively listens to understand. When confronted with challenging situations,…

Danielle consistently goes above and beyond expectations when providing services to individuals in the Branch County community and proficiently serves a high number of non-English speaking customers. along with her daily workload, she has continuously shown exceptional organizational and problem-solving skills. Danielle’s nominator noted that she is well equipped to endure the rigors of career…

April is a valued member of the Michigan Works! Southwest team in her role as an ERN Success Coach. April’s nominator described her as someone who has a kind heart, is always willing to jump in and help her team, and continually strives to grow professionally. April’s recent interactions with two new employers resulted in…

Employers and job seekers could be left with fewer Michigan Works! staff and locations to serve them if the proposed Wagner-Peyser Staffing Act rule is implemented.

The Workforce Development Board for Michigan Works! Southwest announces the award of a Going PRO Talent Fund Industry-Led Collaborative (ILC) grant totaling $138,065.