Michigan Works! Southwest Service Centers are open for in-person services. Check the Locations page for more information. Note: For virtual services, please give us a call and we will be happy to help you.

Michigan Works! is your best resource for your job search and career success

Connecting with your local Michigan Works! Southwest service center in Battle Creek, Coldwater, Kalamazoo, or Three Rivers is your best resource when searching for employment opportunities. Our Career Specialists can schedule time with you to review your employment history and goals and together you can map out a path to success. We can help connect you with job openings, employment events, and training and education opportunities.

Available at our service centers for job seekers of all ages, skill levels, and backgrounds at no charge:*

  • Use a computer/fax/printer/phone
  • Receive assessments and testing (fee may apply)
  • Job search using today’s technologies
  • Access specially-trained career specialists for assistance
  • Interview practice – call to schedule an appointment to practice one-on-one for your next scheduled interview
  • Individualized computer training – call to schedule a one-hour appointment focused on the basics of using a computer, customized for your needs
  • Supportive and adaptive equipment/software for individuals with disabilities or barriers to employment
  • Free employment workshops
  • Disability resources

Please contact us to learn more about these specialized services, referral to partner agencies and training opportunities.


Virtual Employability Skills Workshops

These free, online workshops are available to all job seekers. Each workshop is hosted by 1-2 expert career development specialists. Click the video below to learn what to expect from a virtual employment workshop!

Workshop Descriptions

Digital Footprint –  Explore what a digital footprint is and unpack how your digital footprint is created as well as how your digital footprint impacts your employment opportunities. Your digital footprint can also be used to your advantage, and we will cover benefits and how to use them for good when seeking employment.

Networking – Have you ever applied for a position and with the hope that someone on the inside of the company would help move your application along? That’s exactly what networking does! In this workshop, we talk about the importance of networking before looking for employment and explore ideas for networking in the digital age.

Job Search – This workshop teaches job seekers how to create a plan to minimize the length or duration of their job search. Join us if you are in need of finding employment quickly or if your job search has been affected as a result of COVID-19.

Resumes –  In this session, career coaches will walk you through creating a standout and strategic resume. Resumes void of error and with a splash of personality are a must for catching the hiring manager’s eye. Join us to style your best resume that highlights your skills and experience.

Cover Letters – Discuss the importance of a well-written cover letter with the coaches. Do you find yourself skipping over the cover letter in a job application? Join us to learn why your cover letter is the cherry on top of your employment packet!

Application Basics – This workshop teaches job seekers how to properly fill out a job application. Do you ever get stuck on sensitive questions such as, “May we contact your previous employer?” or “Do you have a criminal background?” No need to stress; we help you find fitting answers to these questions to get you an interview.

Interviewing – In this workshop, we explore best practices for interviewing in the digital age. Interviews have changed significantly as a result of COVID-19, and it’s on you to stay up-to-date on best practices to ensure you are offered the job.

Professionalism–  Get schooled on how to remain professional in any setting! Join us as we discuss the importance – and fragility – of your professional reputation.

Professional Advocacy – It is so important to advocate for yourself in the workplace! Have you been with your employer for more than three years? Are you ready for more responsibility? Do you feel overlooked? Join us as we discuss the best course of action for advocating for yourself at work.

Customer Service – Customer service has the power to make or break any experience, and this session teaches best practices for job seekers who are looking to refresh their skills. Join us as we run through best practices relating to customer service, which is a transferable skill to any industry!

Found the workshop that’s right for you? Visit our calendar of events to register!


Flyers and Documents



PATH Resources

PATH Orientation – Virtual: Tua-Path Login

Work Ready Workshop


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A proud partner of the American Job Center network.

An equal opportunity employer / program supported by the State of Michigan. 1-800-285-WORK (9675).
Auxiliary aids and services are available upon request. Dial 711 Relay Center and TTY.  Supported in part with state and/or federal funds.